Privacy Policy
Last updated: November 2025
Keystone AI Studio (“we”, “our”, “us”) is committed to protecting your privacy.
This Privacy Policy explains what information we collect, how we use it, and how we secure it.
1. Information We Collect
1.1 Customer-Provided Information
Name
Email
Phone number
Business information
Shift schedules and employee data (for automation tools)
1.2 Automatically Collected Information
SMS delivery logs
Call logs (for AI receptionist services)
Browser/device information
Stripe payment identification numbers (never full card numbers)
1.3 SMS Opt-In Data (Twilio A2P Compliance)
We collect:
phone number
opt-in consent
keyword responses (e.g., START, STOP)
We do not share or sell SMS opt-in data.
2. How We Use Information
Deliver AI and automation services
Send SMS notifications and reminders
Improve accuracy of AI responses
Troubleshoot issues
Process payments through Stripe
Maintain compliance with carrier regulations
3. Information Sharing
We do not sell personal data.
We only share information with:
subcontractors assisting us in customer support
technical service providers (e.g., Twilio, Vapi, Stripe)
All subcontractors are bound by confidentiality and data protection obligations.
4. Data Security
We use industry-standard security measures:
TLS encryption
Limited internal access
Secure authentication
Encrypted storage
No system is 100% secure, but we take reasonable steps to protect your data.
5. Your Rights
You may request:
to view your data
to correct your data
to delete your data (within legal/technical limits)
to stop SMS messages at any time by replying STOP
6. Cookies
Our website may use cookies for:
analytics
improving user experience
security
You can disable cookies in your browser.
7. Changes
We may update this policy.
Updates will be posted on this page.
8. Contact
Keystone AI Studio
Email: tom@keystoneaistudio.com
Website: https://keystoneaistudio.com